Terms of Service
Welcome to the ForndLock website. These Terms of Service apply to your access to and use of the ForndLock website, including browsing product information, downloading materials, submitting inquiries, requesting quotations, registering an account, or using any other functions provided through the website.
By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree to these terms, please stop using this website.
1. Website Services
ForndLock provides the following information and services through this website:
- Display of industrial locks, latches, hinges, handles, fasteners, and related products
- Download of product catalogs, technical documents, images, videos, or certificates
- Introduction of product application scenarios
- Inquiry submission and quotation requests
- OEM/ODM customization consultation
- Technical support and after-sales consultation
- News, technical blogs, and industry-related content
The content on this website is provided for product understanding, business communication, and commercial reference only. It does not constitute a final transaction commitment.
2. User Conduct
When using this website, you agree to comply with applicable laws and regulations and not to engage in any of the following activities:
- Submitting false, misleading, or unlawful information
- Impersonating another person or company
- Sending spam, malicious code, or conducting attacks through the website
- Accessing, interfering with, or damaging the website system without authorization
- Scraping, copying, or bulk downloading website content for unlawful purposes
- Infringing the intellectual property, trade secrets, or legitimate rights of ForndLock or any third party
- Using website content for fraud, customer deception, or other improper commercial activities
If we find that a user has engaged in any of the above activities, we reserve the right to restrict, suspend, or terminate access and pursue legal remedies.
3. Account Registration and Security
Certain website functions may require account registration or login, such as downloading materials, accessing 3D drawings, or managing inquiries.
You are responsible for ensuring that your registration information is true, accurate, and complete. You are also responsible for keeping your account and password secure. Any loss resulting from your failure to properly safeguard your account information shall be borne by you.
If you discover unauthorized use or abnormal activity related to your account, please contact us promptly.
4. Product Information
ForndLock strives to ensure that product names, images, specifications, materials, applications, certifications, and technical descriptions displayed on the website are accurate and reliable.
However, due to product upgrades, batch differences, customization requirements, or delayed page updates, website content may differ from actual products. Final product specifications, prices, lead times, certifications, packaging, and supply conditions shall be subject to formal quotations, technical documents, contracts, or purchase orders confirmed by both parties.
Product images, application images, and technical parameters on the website are for reference only and should not be used as the sole basis for procurement, installation, or engineering design.
5. Quotations and Orders
Submitting an inquiry or quotation request through the website does not create an order or contractual relationship between you and ForndLock.
A formal transaction shall be subject to a quotation issued by ForndLock, a confirmed order, a purchase contract, or other written documents agreed upon by both parties.
Quotations may be affected by factors including:
- Product model and specifications
- Materials and surface treatment
- Customization requirements
- Purchase quantity
- Packaging requirements
- Delivery destination
- Exchange rates, raw material costs, and logistics costs
- Certification or testing requirements
ForndLock reserves the right to adjust quotations, lead times, or supply conditions based on actual circumstances.
6. OEM/ODM Customization Services
ForndLock may provide OEM/ODM customization services according to customer requirements, including customization of product structure, dimensions, materials, surface treatment, cylinder configuration, packaging, or labeling.
Customized projects may require customers to provide drawings, samples, technical parameters, application scenarios, or testing requirements. Customers shall ensure that the information, drawings, trademarks, labels, or designs they provide do not infringe any third-party rights.
For customized products, both parties should confirm technical documents, samples, prices, lead times, and quality standards before mass production.
7. Intellectual Property
All content on this website, including but not limited to text, images, icons, videos, product materials, technical documents, page design, trademarks, logos, product names, and layout structure, is protected by intellectual property rights owned by ForndLock or relevant rights holders.
Without written permission from ForndLock, no one may copy, modify, publish, distribute, display, sell, rent, reverse engineer, or use such content for commercial purposes.
You may browse, download, or print website materials for normal procurement, project evaluation, or business communication purposes, provided that such use does not infringe ForndLock’s rights or mislead any third party.
8. Downloads and Technical Documents
Product catalogs, certificates, drawings, videos, installation instructions, or other technical documents provided on the website are for reference only.
Before using technical materials, users should verify their suitability based on actual application environment, installation conditions, load requirements, protection rating, material compatibility, and safety standards.
ForndLock shall not be liable for losses caused by incorrect use, misunderstanding of technical materials, or direct application without proper verification.
9. Third-Party Links
This website may contain links to third-party websites, social media platforms, or external resources.
These links are provided only for user convenience. ForndLock does not control third-party websites and is not responsible for their content, privacy policies, service quality, or security.
10. Disclaimer
To the maximum extent permitted by law, ForndLock shall not be liable for:
- Temporary interruption, errors, delays, or unavailability of the website
- Issues caused by networks, devices, browsers, or third-party services
- Delayed updates or inaccuracies in website content
- Business decisions made based on website information
- Losses caused by direct use of technical materials without verification
- Service interruption or losses caused by force majeure events
ForndLock will make reasonable efforts to maintain the accuracy and stability of website content, but does not guarantee that the website will be error-free, uninterrupted, or always meet users’ specific requirements.
11. Limitation of Liability
In no event shall ForndLock be liable for any indirect damages, loss of profits, business interruption, data loss, loss of goodwill, or other consequential damages arising from the use of or inability to use this website.
Where applicable law does not allow the complete exclusion of liability, ForndLock’s liability shall be limited to the maximum extent permitted by law.
12. Privacy
We process personal information provided or generated during your use of this website in accordance with our Privacy Policy.
By using this website, you agree that we may collect and process relevant information in accordance with the Privacy Policy.
13. Changes to These Terms
ForndLock reserves the right to update these Terms of Service at any time due to business development, changes in laws and regulations, or website function adjustments.
The updated terms will be posted on this page with the latest effective date. Your continued use of this website indicates your acceptance of the updated terms.
14. Governing Law and Dispute Resolution
The formation, performance, interpretation, and dispute resolution of these Terms of Service shall be governed by the laws of the People’s Republic of China, excluding conflict of law rules.
Any dispute arising from these terms or the use of this website shall first be resolved through friendly negotiation. If negotiation fails, either party may bring a lawsuit before the competent court at the place where ForndLock is located.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
ForndLock
Address: Xuzhou, Jiangsu Province, China